Privacy Policy

This Privacy Policy applies to the TropicalBytes website and describes how we collect and use information submitted through our meal plan, individual meal, party/bulk order, and contact forms. By using this website and submitting a request, you agree to the practices described here.

Depending on which form you use, we may collect:

• Full name
• Phone number
• Email address
• Delivery address, area, city, and pincode, or a delivery/event location
• Meal preference (lunch, dinner, or both) and food preference (veg or non-veg)
• Selected meals and add-ons
• Plan or duration details for meal subscriptions
• Requested start dates, preferred delivery dates, or event dates
• Quantity information, including approximate quantity for party/bulk requests
• Any notes, messages, or details you include with an enquiry

We only collect what you choose to submit through these forms. There is no account creation or login on this website.

We use the information you submit to:

• Respond to your enquiry
• Review and process meal plan/subscription requests
• Review and process individual meal requests
• Review and process party or bulk order requests
• Contact you to confirm details, pricing, and availability
• Coordinate delivery or service
• Provide general customer support
• Keep internal records to help us run the business

We do not use the information you submit for advertising or sell it to third parties.

When you submit a form, your details are sent securely to our order-processing system, which records your request and notifies our team by email so we can follow up with you. This processing is handled using trusted Google services (including Google Sheets and related Google Workspace tools) that we use to run the day-to-day operations of a small business.

We don't maintain a separate customer database or accept online payments through this website: every request is a request for our team to review and confirm with you directly.

We do not sell your information. We may share information only where reasonably necessary to:

• Provide the meal plan, meal, or bulk order service you requested
• Operate our website and day-to-day business
• Work with the trusted service providers described in this policy
• Comply with applicable laws or legal obligations

We retain the information you submit only for as long as reasonably necessary to handle your request, provide the service you asked about, maintain reasonable business records, and meet any legal or operational requirements. If you'd like your information removed sooner, see the “Your Choices” section below.

We take reasonable measures to protect the information submitted through our website. However, no online system, method of transmission, or method of storage can guarantee complete or absolute security, and we cannot promise that your information will never be accessed, disclosed, or altered in ways inconsistent with this policy.

You can contact us at any time to:

• Ask what information we hold about you
• Request a correction to inaccurate information
• Request that we delete your information, where reasonably possible and subject to legitimate business or legal requirements

Reach out using the contact details at the bottom of this page.

Our website relies on a small number of trusted third-party services to function:

• Google Sheets and related Google Workspace tools, used to record and process submitted requests and send email notifications to our team
• Google Fonts, used to load the typography on this website
• Google Maps, embedded on our Contact page to show our location
• Our website hosting provider, used to serve this website

We do not use advertising trackers, analytics pixels, or payment processors on this website. Where a service above is provided by Google, its own privacy practices also apply. You can review Google's privacy policy for details.

We currently do not intentionally use cookies or similar technologies for advertising or behavioural tracking through this website. The Google Maps embed on our Contact page may involve Google's own data practices when it loads, independent of this website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, reach out to us:

• Phone: +91 8792029951
• Email: tropicalbytes.in@gmail.com
• Address: Court Road, Udupi, Karnataka 576101